Client Testimonials

What our clients are saying....

"This was our third home purchase and my husband and I received once again personable and excellent service working with Nancy to obtain a mortgage. Nancy worked around our schedules and even met with us at our home on several occassions. Furthermore, she was honest, clear and concise with the information she provided to us. We knew exactly how much the banks would give us and the interest rates based on Nancy’s diligent work. We were very pleased with her accuracy and her ability to get us the best rates available. In the real estate and financial world things can be confusing but Nancy was sure to keep things simple, easy and stress free. For all your mortgage needs (renewing) or you are considering the purchase of real estate, we highly recommend the services of Nancy MacCallum. You will be so happy you went to her, you will keep going back."
Micheline & Jordan

"Nancy made the terrifying ordeal of buying and selling a house with a 2 week bridge mortgage absolutely painless. Her attention to detail while explaining bridge financing in layman terms and providing me with paperwork to support all the steps and actions required is second to none. Plus she has a great sense of humour which lightened the mood. I would not hesitate to recommend her service to anyone trying to navigate funding. She is a star!"
Linda

"Our experience with Nancy was a 10/10. As you can imagine, we had many questions when starting. She took the time to help us and wrote detailed answers to our emails during her vacation. This was going above and beyond. Thank you very much for this. She also took the time to walk us through all of the paperwork. She was always available to answer questions and advised us to the best of her ability. We felt well informed and her communication was prompt and effective. Nancy is highly recommended!"
A&C

"Nancy has been an incredibly valuable resource and source of advice during our real estate transactions over the last few years. As our property purchases grew in numbers and complexity, with Nancys vast experience and depth of knowledge not only allowed us to make our investments at great rates but also gave us the confidence that we were making affordable choices. The confidence and peace of mind that Nancy gave us just can’t be overstated! And now our growing family near and far are enjoying homes and qualities of life that are hard to envision without reflecting on how Nancy's mortgage expertise laid out the road map for this to all happen. Thank you, Nancy!!!"
Steff and Jacquie K.

"It was a true pleasure working with you. Your professionalism and knowledge combined with a friendly and positive attitude made our mortgage journey a great experience. You always had answers to our plentiful questions, even outside of the regular business hours. The result is a great lender and one of the best rates on the market. Thanks a lot for your help!"
Evgueni

"Nancy came highly recommended from one of our colleagues at work as she looks for the best deal for you, and not the other way around. We were relatively new to Ottawa and she helped us find lawyers, real-estate agents, building locations, and many other aspects that you would expect from a caring parent. Nancy was very patient with us from the very start when we just wanted to do a preliminary appraisal, a few months later we got serious for a mortgage and she made time for us. She was able to complete all the paperwork and send them on our behalf so we didn’t have to lift a finger and keep focusing on our busy lives. We found the cheapest interest rates with her compared to all the big banks and other lenders, that was a huge bonus for us as no one likes to pay high interest rates. We look forward to work with Nancy the next time we need to renew our mortgage and whenever we decide to upgrade our home."
Simon and Jessica

"Nancy was honest, up front, reliable and resourceful. Being a younger first time home buyer, I knew very little about the process of buying a home. Nancy did a fantastic job explaining to me how the process played out. I felt comfortable with Nancy, and trusted her professional opinion. Purchasing this house was a huge deal for me, and I am so thankful to have had Nancy as my Mortgage Broker. I would 100% recommend her to anyone who is looking into buying a house!"
Megan

"We met Nancy years ago when we were purchased our ‘forever’ home. The process of purchasing a home is always complex and can be stressful at times. With Nancy providing us with timely and knowledgeable guidance, we purchased our home with ease. We recently needed to renew our mortgage and again, Nancy provided sound and caring advice (and an amazing rate too!). Have an initial discussion with Nancy about your mortgage needs. You will understand why we she is our mortgage expert."
Conrad and Judy

"As first time home buyers, the whole process was new to us. We were not sure what to do or when to do it. Working with Nancy made everything a lot easier for us. She answered all of our questions and guided us through every step, telling us exactly what we needed to do and when it should be done. She clearly explained the many documents we were signing to make sure we understood and was always very friendly, professional, and willing to help. We would not hesitate to work with Nancy again and will recommend her to anyone we know looking for a Mortgage Agent. Thank you Nancy for making the transition into our new home an easy one!"
JF & Stacey

"Robyn is the most professional and experienced mortgage broker that my wife and I have ever worked with. From start to finish, she was always available and took the time to walk us through each step of our complex mortgage application. We also appreciated her willingness to connect us with her trusted contacts in the industry, from lawyers to accountants - it was extremely helpful. Whether it's your first home or your next investment property, we wouldn't hesitate to recommend Robyn to anyone looking for a mortgage broker!"
Testimonial for Robyn Oliverio - Jamie Oliver

"Robyn is, to put it simply, the only person we call when we need mortgage advice and/or solutions. We've used her services three times now, both for our home and cottage. If I could leave a 6 star review, I would. She responds promptly and professionally, and ALWAYS, gives us the information we need without any of the fuss you'll get from a bank to go with certain products or mortgage solutions. Call her. You won't regret it."
Testimonial for Robyn Oliverio - Stephen Kauk

"Robyn is professional, efficient, and knowledgeable. Her communication skills made the whole mortgage process easy to understand and effortless. We would highly recommend her!"
Testimonial for Robyn Oliverio - Jennifer Carkner

"Robyn was fantastic to work with! She kept us well informed throughout the process and updated on rates. It was a seamless transfer to renew and we are incredibly impressed with her professionalism and knowledge. Can’t thank Robyn and her team enough!!"
Testimonial for Robyn Oliverio - Nikao Boal

"My husband and I have worked with Robyn for two of our properties and couldn't be happier with her service. She takes the time to build a trusting relationship with her clients and is incredibly professional and knowledgeable about the Ottawa market and beyond. We have recommended her to several friends and family who have nothing but positive feedback about working with her."
Testimonial for Robyn Oliverio - Puneet Birgi

"Robyn is a warrior who fights for her clients. She's smart, kind, congenial, thoughtful, and shares her knowledge while explaining her rationale. I couldn't recommend her more. 6/5 stars."
Testimonial for Robyn Oliverio - Sean Toogood

"Robyn has been our agent for our last 2 mortgage renewals. We can't say enough good things about her exceptional service. She is honest, responsive, reliable and makes the mortgage transaction easy to manage. She has always worked hard to get us the best rate possible with the best terms for our needs. Five star service!"
Testimonial for Robyn Oliverio - Kim Mercer

"Robyn is an exceptionally devoted, knowledgeable, and capable mortgage broker. I am so grateful to have had the opportunity to work with her as a first time home buyer in Ottawa. She walked me through the transaction with ease and got me a great rate. Her professionalism and abilities are unparalleled; not only will I be a repeat client, but I will continue to confidently recommend her."
Testimonial for Robyn Oliverio - Jacqueline Bird

"Robyn has gone above and beyond for my family and our needs. She always responds in a timely manner and is very professional. She makes herself available for any questions or inquiries we have. We have used Robyn for our first two mortgages and she will be our go to person for any other mortgages we have in the future. Highly Recommend."
Testimonial for Robyn Oliverio - Stephanie Nolan

"I cannot thank Robyn enough for the mortgage refinance she did for me this spring. Refinancing in the time of COvid for a germophobe and technophobe like me was a challenge. Robyn was with me every step of the way as everything was done online. She was incredibly patient, knowledgeable and professional. And she got me a great rate!"
Testimonial for Robyn Oliverio - Sheila Meggs

"Great service!"
Testimonial for Robyn Oliverio - JP Paquette